10 Oct New Third Party Collections Models
Agencies are under a lot of pressure in their post charge- off placements and purchased paper. It is a tougher market place. CBS has developed a management operating system especially for third party collections.
The system includes a third party call model, a set of measurements that let management see their revenue and profitability at multiple levels from agent to client, and skill training for first and second line management to drive improved performance. Results from clients that have installed the system have been both quick and impressive.
For more information, contact:
Mr. Jeremy Roberts
Vice President for Business Development
+1 (801) 448 7148 (Salt Lake City)
+1 (801) 520 1825 (Cell)
+1 (909) 498 5174 (Fax)